Influencing Skills

Topics covered:

  • Influencing styles
  • Questioning as a tool
  • Critical listening skills
  • Gathering information
  • Giving information
  • Influencing others
  • Speaking with confidence
  • Negotiation
  • Persuasion
  • Meetings

By the end of this course participants will:

  • Understand how to influence others
  • Use communication skills to improve their powers of influence
  • Recognise their preferred influencing style in a situation and when to change style
  • Use simple techniques to improve skills of persuasion
  • Conduct simple negotiations using a clearly defined framework
  • Understand how best to influence people in meetings